Mis-directed Call Tracker Houston Geek Squad

When you get a mis-directed call, directly or cold transferred, please log it in this tracker.


  1. What was the call in regards to?
    Order Status Repair not related to Computer/Geek Squad
    Spanish internal transfer not related to Geek Squad
    TV/Appliance Repair Calls
    Other/please describe

  1. Customers telephone number listed in Breeze

  1. Breeze Case ID

  1. Did the call have to be transferred to another department

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