Survey for BIC Buddies - TD
Name: 


A red asterisk (*) indicates required questions.

  1. The buddy that was assigned to me was able to motivate me to handle my first few calls during Induction.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. The buddy that was assigned to me was knowledgeable on process, products and tools.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. The buddy that was assigned to me was patient and accommodating. *
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. The buddy that was assigned to me was able to share tips and tricks on call handling.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. The buddy that was assigned to me allowed me to handle the calls and navigate the tools rather than taking over the call.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. The buddy assigned to me knew when to step in during situations where I was faced with very complex scenarios and customer experience was already impacted.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. On a scale of 0 to 10, how likely are you to recommend the support and learning experience to a friend or colleague/next training class?*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. Would you like to commend / make recommendations on the buddies we have? Please leave comments below.





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