DCC LAQ FEEDBACK DECEMBER 2013 (CARMELA VILLARINA)

(Confidentiality Statement: This survey is geared towards serving you better and shall have no bearing on your application.)

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  1. KNOWLEDGE and EXPERTISE: The SME is reliable and knowledgeable in terms of attending to process-related concerns. The SME is able to provide accurate information that addressed inquiries as appropriate.

    Scale is as follows: 1 - Very slightly or not at all, 2 - A little, 3 - Moderately, 4 - Quite a lot, 5 – Extremely
    1 2 3 4 5


  1. INTERACTION SKILLS: The SME is approachable and is able to welcome questions in an accommodating manner.

    Scale is as follows: 1 - Very slightly or not at all, 2 - A little, 3 - Moderately, 4 - Quite a lot, 5 – Extremely
    1 2 3 4 5


  1. PROFESSIONALISM: The SME exhibited professionalism, passion and dedication in assisting with questions.

    Scale is as follows: 1 - Very slightly or not at all, 2 - A little, 3 - Moderately, 4 - Quite a lot, 5 – Extremely
    1 2 3 4 5


  1. TIMELINESS: The SME is able to provide information in a timely manner.

    Scale is as follows: 1 - Very slightly or not at all, 2 - A little, 3 - Moderately, 4 - Quite a lot, 5 – Extremely
    1 2 3 4 5


  1. COMMUNICATION SKILLS: The SME is able to provide information in a clear and understandable manner.

    Scale is as follows: 1 - Very slightly or not at all, 2 - A little, 3 - Moderately, 4 - Quite a lot, 5 – Extremely
    1 2 3 4 5


  1. Comments and Suggestions: