LifeCycle Survey - Wave9 After Training

Congratulations! You're on your way... You've just finished your classroom training and ready to get to the A-Bay floor to have more interaction with your customers. As you're ready to take the next step, we hope you can provide us with more information about what you thought about the training you went through.

This is a New Hire Training survey. Please answer as openly and honestly. Your feedback will greatly improve StarTek's Training process and will provide us with ways to deliver a more effective learning experience.

Name (optional): 


  1. Who is your Trainer/A-Bay Coach?


  1. Date Training Started


  1. Site:


  1. Which Client and Line of Business are you supporting?


  1. Classroom expectations were clear (attendance, asking questions, assignments, group participation, scoring, etc.)
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. The training was presented in a manner that was easy to follow, understand and retain.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. The training gave me a clear understanding of my responsibilities.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. There was variety in the training, i.e. group activities, demonstrations, assignments, lecture, discussion, games, etc.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I have a clear picture of what I’ll be doing during A-Bay.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. The pace of the class was:
    Just Right
    A little fast
    A little slow
    Too fast
    Too slow


  1. The materials (workbooks, handouts, job aids, etc.) are:
    Invaluable
    Useful
    Not much help
    A waste
    Not applicable


  1. As A-Bay begins I am:
    Confident I can do this job
    Comfortable with the idea that I don’t know everything
    Nervous
    Totally unprepared


  1. I know my ABAY schedule
    Yes
    No


  1. I've met my supervisor.
    Yes
    No


  1. Now that you have completed your classroom training, is there anything additional you wish you had been informed of during the hiring process? If so, what?


  1. I feel this is the right job for me
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree