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LifeCycle Survey - Wave9 After Training
Congratulations! You're on your way... You've just finished your classroom training and ready to get to the A-Bay floor to have more interaction with your customers. As you're ready to take the next step, we hope you can provide us with more information about what you thought about the training you went through.
This is a New Hire Training survey. Please answer as openly and honestly. Your feedback will greatly improve StarTek's Training process and will provide us with ways to deliver a more effective learning experience.
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- Who is your Trainer/A-Bay Coach?
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- Date Training Started
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- Site:
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- Which Client and Line of Business are you supporting?
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- Classroom expectations were clear (attendance, asking questions, assignments, group participation, scoring, etc.)
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- The training was presented in a manner that was easy to follow, understand and retain.
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- The training gave me a clear understanding of my responsibilities.
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- There was variety in the training, i.e. group activities, demonstrations, assignments, lecture, discussion, games, etc.
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- I have a clear picture of what I’ll be doing during A-Bay.
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- The pace of the class was:
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- The materials (workbooks, handouts, job aids, etc.) are:
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- As A-Bay begins I am:
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- I know my ABAY schedule
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- I've met my supervisor.
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- Now that you have completed your classroom training, is there anything additional you wish you had been informed of during the hiring process? If so, what?
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- I feel this is the right job for me
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