Servicing Training Classroom Survey - July 7, 2014 NHT (Dallas)

End of Class Survey - Level 1

Name (optional): 


A red asterisk (*) indicates required questions.


  1. The instructors demonstrated thorough knowledge of the training topics.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Content was delivered in an appropriate, organized and well-paced manner by the instructors.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. The instructors responded effectively to questions and issues.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Learning objectives were clearly identified and accomplished.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Information presented was relevant to my job functions.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Training materials and resources provided enhanced my learning experience.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Training met my expectations.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Training will help me be more effective in my job.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Training presentations on the overhead projector were clear and understandable.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Overall the training program was effective. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. The location and quality of training facilities.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. The trainer was professional.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. ACS small group sessions with managers before one on ones, was of value to the process.*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Ability to apply the knowledge and skills from the training. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Games played throughout the course helped with retaining material. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. The duration of the classroom training was enough time to learn all objectives. *
    Strongly Agree
    Agree
    Neutral
    Disagre
    Strongly Disagree


  1. Side by sides on the production floor connected with training material. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Quizzes in Quia helped measure understanding of training material. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Listening to calls in the traning room was helpful. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. ACS call skills material was helpful. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. ACS call skills classroom role play was helpful. *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Which topic(s) did you wish there was additional training on?


  1. How did you feel about the CBS material and certification process?


  1. Please give suggestions to improve the training.


  1. Additional Comments