Holiday_Retention Survey_SYW SM_Rater_Assessment

SYW ASMs & Leads,
Please read each of the following 26 statements and rate your respective Store Manager using the scale below.

1 = Almost never
2 = Rarely
3 = Sometimes
4 = Often
5 = Almost always

Please know your feedback will remain 100% anonymous.


A red asterisk (*) indicates required questions.

  1. Please select your Store Manager from the list below:*
    AVELLAN,MARCOS
    BARRY,JOHN
    GAMMILL,JEANNE
    GASCA-NUNEZ,JUAN
    GLASER,ERIC
    KOWLESSAR,BARBARA
    LEWIN,CHARLOTTE
    ROWLEY,ROGER
    VAN HOOK,KRISTINA
    VENTRESCA,LOUIS


  1. S/he asks how to make work more satisfying for you*
    1 2 3 4 5


  1. S/he realizes that s/he owns retention of their team*
    1 2 3 4 5


  1. S/he is aware of the career aspirations of associates and managers*
    1 2 3 4 5


  1. S/he shows respect for the varied backgrounds, values, and needs of his/her associates*
    1 2 3 4 5


  1. S/he takes measure to create work assignments that continuously challenge his/her associates/manager*
    1 2 3 4 5


  1. S/he respects the work-life balance issues that his/her associates encounter*
    1 2 3 4 5


  1. S/he makes associates/managers aware of the various ways in which they can develop and grow their careers*
    1 2 3 4 5


  1. S/he takes a comprehensive approach to hiring by matching an associates skills, interests, and values with the appropriate position*
    1 2 3 4 5


  1. S/he consistently shares information with all levels of the team. S/he keeps them informed*
    1 2 3 4 5


  1. S/he recognizes when s/he has hurt someone’s feelings and apologizes*
    1 2 3 4 5


  1. S/he creates a fun work environment and display appropriate humor*
    1 2 3 4 5


  1. S/he is committed to training and uses all the training tools available*
    1 2 3 4 5


  1. S/he encourages associates/management to stretch in their personal development*
    1 2 3 4 5


  1. S/he is committed to his/her team and values their contributions*
    1 2 3 4 5


  1. S/he keeps the team informed about internal opportunities for them*
    1 2 3 4 5


  1. S/he actually engages with associates/managers to find out what keeps them excited about their work*
    1 2 3 4 5


  1. S/he gives continuous feedback, both positive and developmental. S/he incorporates ideas and suggestions that we make*
    1 2 3 4 5


  1. S/he uses a wide variety of ways to recognize and reward the accomplishments of associates/managers*
    1 2 3 4 5


  1. S/he provides associates choices in how they get their work done*
    1 2 3 4 5


  1. S/he is straight forward and honestly tells associates where they stand and what needs to be improved*
    1 2 3 4 5


  1. S/he makes time to listen attentively and convey understanding*
    1 2 3 4 5


  1. S/he makes time to learn about what his/her team values*
    1 2 3 4 5


  1. S/he recognizes signs of stress or frustration and works to resolve them*
    1 2 3 4 5


  1. S/he is tuned into the special wants and needs of the generational differences on the team*
    1 2 3 4 5


  1. S/he gives power and decision-making authority to my associates/managers*
    1 2 3 4 5


  1. S/he continually works to improve upon his/her own leadership skills and retention strategies*
    1 2 3 4 5