Navigator Usage Project

Please answer honestly.


A red asterisk (*) indicates required questions.

  1. Personal Readiness.*

            1 2 3 4 5      
      I am comfortable using Navigator 2.0 Strongly agree  Strongly disagree  
      I am knowlegeable enough in terms of Navigator functionality. Strongly agree  Strongly disagree  

  1. After the test run of using Navigator 2.0 the whole day, Do you feel that you are ready to use the tool starting tomorrow (and the coming days)?*
    Yes. I have accepted it.
    No, why not? (explain in #3)

  1. Cont. #2
    If No, why not?*

  1. I am confident in doing the following
    (Select all that apply)*
    Member Search
    Drug/Product Search
    Provider Search
    Running a Trial Claim (Compare/Drug Pricing)
    Locating CPD & Interpreting CPD
    Locating FLU
    Interpreting Rejects
    Checking PA/Overrides
    Inputting Edits
    Wrap Up
    Filtering PA/Overrides History
    Locating Member's Programs
    Locating Formulary Information

  1. Do you feel the need to be retrained again for Navigator 2.0?*