KP1 Survey Chime Bank - Back office 134797 - (copy)

This questionnaire will take a few minutes to complete. Your feedback is crucial for assessing the quality of this training initiative Please check the appropriate box for each item and add comments that will help us understand your ratings.


PLEASE ENTER YOUR FIRST AND LAST NAME ONLY

Name


  1. Overall, I feel satisfied with the training I received in order to perform my job.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. In a daily basis, the trainer provided the topics, subjects and activities at the beginning of the session, explaining the purpose and clear directions for each of them.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The training objectives were clearly communicated and met my satisfaction.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The pace of the training was appropriate for the topics covered
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer explained the main metrics and provided daily visibility. (Tardiness, Absenteeism and Key metrics)
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer provided me with specific objectives and clear expectations on how my performance will be measured on the "On the Job training".
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The length of the topics were appropriate.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. ¿What topics would you have liked to spend more or less time on?


  1. The trainer possess an excellent level of knowledge of the training material and the tools usage.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer answered my questions using useful examples and leading to productive and meaningful discussions.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer started and finished every session on time and respected the established duration for breaks.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer treated all participants with respect and maintained a high level of professionalism.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer lead by examples by demonstrating the TP Values.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The training information was prepared and updated.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. I received help during OJT. (Floor support and Feedback)
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer was able to control the training environment in every aspect.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. When I participated, my trainer listened carefully to my opinions and questions.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer was very effective by providing training.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. ¿What might you suggest the instructor do to improve his or her effectiveness?


  1. The concepts and skills I learned during the training are valuable to my work.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. Training was very effective.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. ¿What changes would you recommend to improve the course to make it more effective?


  1. I was able to see and hear the entire presentation
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The Trainer made sure that the training room was clean on each session.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer did everything in his power to ensure the equipment worked properly. (Computers, projector, screen, switch, etc)
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The seating arrangement was appropriate for the content and duration of the training.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. Visual media and lighting were conductive to participation and learning.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The facilities and accommodations made me feel comfortable to work.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. ¿What are your suggestions concerning improvement of the facilities and accommodations in the future?


  1. The trainer used different types of activities to help me understand the material.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The trainer tied the course segment together.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. I was able to practice during training. (Role plays or call monitoring, hands on system, etc.)
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. The exercises we used during training were useful.
     
      1 2 3 4 5  
    Not Satified at all  Very satisfied


  1. ¿What was most useful about the exercises?




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