LOTG Phase 2 - Week 3 and Week 4

A red asterisk (*) indicates required questions.

  1. Agent UID: (Please don't include "U")*

  1. Agent Name:*

  1. The agent/s Displayed Challenges/Opportunities on?*
    Finding the Correct Flight Availability
    Finding the Correct Fare Rules
    Interpreting the Fare Rules
    Pricing the Itinerary
    Reading thru the ATC Pricing Page
    Documenting the PNR

  1. LOTG Session Date (Shift Date - mm/dd/yyyy)*

  1. Supervisor's Name - LOTG session facilitator:*