MYEP Parent and Guardian Survey 2018

Dear Parents and Guardians:

Please take a moment to fill out the following survey to let us know how we are doing. The purpose of this survey is to gain input from parents, guardians and close family members of the people served by MYEP. We are always looking for ways to improve our services and we consider your feedback crucial to making continual improvements here at MYEP.

Your answers are combined with the answers from all other respondents. The aggregate information will be summarized and the results are present to our MYEP staff, the MYEP Senior Leadership Team, and the MYEP Board of Directors. The information is then used to determine what areas we need to focus on for improvement in the coming year(s) and/or what areas of strength we may be able to expand upon.

Our survey is intended to be anonymous, and including your name is completely optional; however, if you have specific concerns or commendations you would like us to address, you should consider including your name.

Thank you for entrusting us to work with your family member. It is truly a privilege!

Sincerely,

MYEP staff

Name (optional): 


A red asterisk (*) indicates required questions.


  1. Please mark the answer below that best describes your relationship to the person served by MYEP.*
    Parent
    Guardian
    Other family member
    Other advocate


  1. Please mark all of the services below that your family member receives from MYEP:*
    Residential services (i.e. your family member lives in a home with roommates that is operated by MYEP)
    Day Program services
    In-home hourly services (i.e. respite, drop in supported living)


  1. Do you get enough information to help you participate in planning services for your family member?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Is the information you receive easy to understand?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Does the service plan include all services and supports your family member needs?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Did you or another family member help develop the plan?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Are the MYEP staff who assist you with planning respectful of your choices and opinions?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Are you able to reach MYEP staff when you need to?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Does your family member get the services and supports s/he needs?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Do support workers have the right information and skills to meet your family member's needs?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. If your family member uses a different way to communicate (e.g. sign language, communication technology) are there enough support workers available who can communicate with him/her?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A - no adaptations needed for communication


  1. Does your family member have access to the special equipment or accommodations that s/he needs (e.g. wheelchairs, ramps, communication boards)?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A - no special equipment or accommodations needed


  1. If your family member receives RESIDENTIAL services, are you involved in important decisions?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A


  1. If you family member receives DAY PROGRAM services, are you involved in important decisions?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A


  1. Does your family member take part in activities in the community?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. If no, why does your family member not take part in community activities?
    Lack of transportation
    Cost
    Lack of support staff
    Negative attitude from community members
    My family member chooses not to participate in community activities offered
    Lack of activities offered
    Other


  1. Does your family member have friends other than paid support workers or family?
    Yes
    No


  1. FOR RESIDENTIAL SERVICES ONLY: Can your family member see health professionals when needed?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A


  1. FOR RESIDENTIAL SERVICES ONLY: Do you have access to dental services for your family member?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A


  1. FOR RESIDENTIAL SERVICES ONLY: Do staff in the residential program keep you informed of how your family member is doing?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know
    N/A


  1. Overall, are you satisfied with the services and supports your family member currently receives from MYEP?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Do you feel that the services and supports from MYEP have made a positive difference in the life of your family member?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. Overall, do you feel that your family member is happy with the MYEP services s/he receives?
    Always or usually
    Sometimes
    Seldom or Never
    Don't know


  1. What do you feel are MYEP’s areas of strength?


  1. On what areas do you feel MYEP needs to focus for improvement?