USTSC SIMON END Course Evaluation - July 10 (Atul)

Name (optional): 


  1. Lead Facilitator explained the purpose of training and what would be covered.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator supported my learning by managing training lab distractions.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator communicated in a clear and concise manner.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator was receptive to questions.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator provided clear expectations for learning activities.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator provided actionable feedback including what was done well and how to improve with concise development goals and actions.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Lead Facilitator provided coaching to improve my quality and customer treatment performance.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Please provide comments regarding your Lead Facilitator - especially supporting items you marked Strongly Agree/Disagree


  1. The coach(es) provided me with feedback that was consistent and timely.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. I felt comfortable approaching the coach(es) with my questions.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The coach(es) maintained a high level of professionalism at all times.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The coach(es) have a solid understanding of the technical/functional skills needed to do the job.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The coach(es) provided specific information necessary to help me achieve my OJT goals.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The coaching provided during and after learning activities was valuable and prepared me to take live calls.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Please provide comments regarding your Coach(es) - especially supporting items you marked Strongly Agree/Disagree


  1. The computer based training provided relevant content and was easy to follow and understand.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The performance related feedback I received from Simon activities was clear and helped me improve my performance.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. What part(s) of the training did you find most beneficial and why?


  1. What would enhance this learning experience for you and why?


  1. I have taken computer based or Web based training courses before
    Yes
    No


  1. It was easy to access and navigate through this course.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. I did not find any technical issues that impacted my learning throughout the time I was using the course.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. If you selected (Disgree/Strongly Disagree) on question #22, please provide specific detail on the technical issues you encountered.


  1. The graphics used were meaningful and added value to the course.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. The audio narrations used were meaningful and added value to the course.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree


  1. Overall, I feel the training prepared me to perform the tasks associated with the job.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly disagree