XO Products/Systems Course Survey - June 2006 Sessions

Thank you for attending the XO Products Overview and Systems Overview portions of the XOnboard learning program. We appreciate your attendance and participation in these courses.

Please take a few minutes to reflect on these sessions and provide your feedback. We take our audience's comments seriously, as they help us to improve the quality of our work and better meet our participant's needs.

Name (optional): 


  1. My current job title with XO is:
    Business Account Executive (BAE)
    Account Executive (AE)
    Senior Accout Executive (SAE)
    Enterprise Account Executive (EAE)
    Indirect Sales Manager (ISM)
    Sales Engineer (SE)
    Other Sales Support Position
    Other Customer Support Position


  1. I have worked in the telecommunications industry _____ years.
    This is my first telecommunications job
    Less than 1 year
    1-3 years
    3-5 years
    5-10 years
    More than 10 years


  1. If hired to fill a sales role with XO Communications, how many years of sales experience have you had?
    This is my first sales job
    Less than 1 year
    1-3 years
    3-5 years
    5-10 years
    More than 10 years
    NA


  1. The instructors demonstrated superior knowledge of the course content.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Participants were encouraged to participate in the class by asking quesions and/or making comments.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The instructors kept me engaged throughout the presentations.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The level of detail provided was approprate for my job.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The material was organized logically.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The learning materials were beneficial to me.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The learning materials were easy to locate and print prior to each session.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The case studies/hands-on learning activities and/or assignments enhanced my learning experence and knowledge of the material.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I found the combination of WebEx and conference calls a beneficial way to learn the course material.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I gained additional knowledge and skills by attending these learning events.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I feel prepared to apply the knowledge and skills learned in these classes to my new job.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Please rate the impact/revelance each of the XO Products sessions will have with your new job at XO.

            1 2 3 4 5      
      Introduction to XO / XO Connects Low Impact High Impact  
      Compensation Plan Overview Low Impact High Impact  
      XO Voice Products Low Impact High Impact  
      Internet Access and Hosting Solution Low Impact High Impact  
      Legacy Allegiance Platform Products Low Impact High Impact  
      XOptions / XOptions Flex Low Impact High Impact  
      XOptions Case Study Review Low Impact High Impact  
      Private Data Networking Low Impact High Impact  


  1. Overall, I would rate the XO Products Overview course:
     
      1 2 3 4 5  
    Poor  Excellent


  1. Please rate the impact/revelance each of the XO Systems sessions will have with your new job at XO.

            1 2 3 4 5      
      Systems Architecture Low Impact High Impact  
      Insite Low Impact High Impact  
      LiNX Navigation and SFA  Low Impact High Impact  
      XOrder Generator Low Impact High Impact  
      LiNX SFA Review and ALGX Proposal Generator Low Impact High Impact  
      LiNX SOA Generation & Review Session Low Impact High Impact  
      Order Status Tools Low Impact High Impact  
      ICB Approval Tool Low Impact High Impact  
      XO Business Center and XBills Low Impact High Impact  
      Recap, Review and Assessment Low Impact High Impact  


  1. Overall, I would rate the XO Systems Overview course:
     
      1 2 3 4 5  
    Poor  Excellent


  1. Compared to other telecommunications learning events I have attended, I would rate the XO Products Overview and Systems Overview courses as:
     
      1 2 3 4 5  
    Poor  Excellent


  1. Did you attend any or all of the sessions via WebEx Replay? If so, please rate your experience using that format.
    Excellent
    Good
    Fair
    Poor
    NA


  1. What about these courses was MOST useful to you?


  1. What about these courses was LEAST useful to you?


  1. How can we improve these courses to make them more relevant to your job?





Nashville, TN