Thank you for choosing Grange Insurance Association! - (copy)

We are conducting a survey, and your response is greatly appreciated.

Name (optional): 


  1. Did your Representative begin your experience with an appropriate and friendly greeting?
    Yes
    No


  1. How well did your Representative listen to you?
    Extremely well
    Moderately well
    Not at all well


  1. How eager to help you was your Customer Service Representative?
    Extremely eager
    Moderately eager
    Not at all eager


  1. How knowledgeable did your Representative seem to you?
    Extremely knowledgeable
    Moderately knowledgeable
    Not at all knowledgeable


  1. How many times did you contact Customer Service before your problem was resolved?
    Once
    Twice
    More than twice


  1. How would you rate your overall experience with your Grange Customer Service Representative?
    Excellent
    Very Good
    Good
    Fair
    Poor


  1. Would you recommend Grange to a friend?
    Yes
    No


  1. Please provide any additional comments or feedback you would like to share.

    If you would like us to contact you, please include your telephone number or email address and a Grange Customer Service Representative will be in touch with you as soon as possible.




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