201-Virtual Transition Process Survey - C/O June 24th WK 3- Ramos
Name (optional): 


  1. The support I received during Transition helped increased my knowledge and confidence when handling calls.
    Yes
    No


  1. What did you find the MOST useful/helpful during the Transition Process?


  1. What did you find the LEAST useful/helpful during the Transition Process?


  1. THE TRANSITION SUPERVISOR:

            1 2 3 4 5      
      Made me feel comfortable and supported Strongly disagree Strongly agree  
      Demonstrated mastery of the subjects Strongly disagree Strongly agree  
      Exhibited patience and professionalism Strongly disagree Strongly agree  


  1. TRANSITION SUPERVISOR FEEDBACK:


  1. THE TRANSITION ASSISTANTS:

            1 2 3 4 5      
      Made me feel comfortable and supported Strongly disagree Strongly agree   
      Demonstrated mastery of the subjects Strongly disagree Strongly agree   
      Exhibited patience and professionalism Strongly disagree Strongly agree   


  1. TRANSITION ASSISTANT'S FEEDBACK:


  1. When calling the Help Desk, I felt comfortable and supported when asking for assistance.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. HELP DESK FEEDBACK:


  1. Is there any other feedback or recommendations you have to help improve our Transition Process in the future?




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