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Post Check Tracker V2
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A red asterisk (*) indicates required questions.
Post Check Date MM-DD-YYYY
*
Call Date MM-DD-YYYY
*
Agent WMNID
*
Itinerary Number
*
PNR
*
Product
Activities
Air
Car
Hotel
Package
Others
*
Booking $ Value
*
Travel Stage
Pre Travel
Past Dated
Enroute
*
Process Type
Cancel
Exchange
IRROP
Name Correction / Change
New Booking
Reconfirm
Void + Cancel
Void + Rebook
*
Agent Action
Inquiry
Executed
*
ERROR-FREE?
Yes
No
*
Error Reason
NO ERROR
Booking error
Cancellation error
COS violation
Downgrade to BEF
Exchange error
Failed to cancel
Failed to void
Fare rules violation
Incorerct add/coll
Incorrect date/time
Incorrect passenger
Incorrect penalty
Insurance coverage
Invalid/Missing waiver
Ticket validity violation
OTHERS
*
Error Description
*
Action Taken
Rework w/ Payout
Rework w/o Payout
Irreversible
N/A
*
AE $ Value
*
Scrubbed By :
Ellyn Rose Espartero
Maria Angelica Trinidad
Rose Ann Zambra
Mark Jelo Rivera
*
Ana Marie Sanchez
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