NPS iDARE Training Survey

Name


A red asterisk (*) indicates required questions.


  1. I am from Team*
    Art
    Brian
    Jean
    JD
    Joseph
    Kiko
    Lee
    Maki


  1. Overall, how helpful were the sessions you in improving NPS scores?*
    Not helpful
    Fairly helpful
    Very helpful


  1. Overall, how satisfied are you with the learnings gained from the facilitator?*
    Not helpful
    Fairly helpful
    Very helpful


  1. After the iDare sessions, describe the level of confidence you gained to provide a better customer service over the phone.*
    Not confident
    Fairly confident
    Very confident


  1. As an individual, how can you provide an excellent service to our providers/members over the phone? Please share your thoughts.