Guess the Category

For each situation, guess the Category. If you cannot figure out the category on the first try, click on a letter to fill in the blanks.

Read the HINT below first, then try to guess the Category.

When you are finished, close this window to return to Remedy Basics Online Training.

Categories:
Account Management, Accounts Receivable, Billing, Customer Communication Request, Customer Request, Feedback, Outage, Sales, Service Integration, Service Issue Analysis, Technical Problem