| A | B |
|---|
| Stage- Working | Agent did not provide a quote and no reservation is made. |
| Stage- Quoted | Agent provided a quote to the guest and do not make a reservation. |
| Stage- Offered | Agent put reservation on a 24-hour hold. |
| Stage- Closed Booked | Agent has taken payment and booked the reservation. |
| Inbound Opportunity | Agent will enter information related to the sales call. |
| Call Lost Reason | Agent did not overcome objections when booking a reservation. |
| True | All Sales calls should be added regardless of call outcome. |
| False | Agent never has to add extra Opportunity Info such as ship and sail date unless you book the guest. |
