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Java Games: Flashcards, matching, concentration, and word search. |
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| A | B |
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| ARS | Service Cancellation |
| Customer Service Records | Number Port out |
| Global Numbers | International Numbers |
| Ring Group | Needed a Triggered number to set up |
| CNAM | Caller Id name |
| Elite Profile | Micloud Connect Profile Type |
| Call Routing | End user call fowarding |
| Billing Team | Team who handles credit, adjustments and refund |
| Decision Maker | Full access |
| Phone Manager | Authorized contact |
| Customer Success Manager | Support Team who handles account |
| Usage Logs | Usage Charges |
| Contract Renewal | Contract Inquiry |
| Hardware Replacement | New process for Replacement |
| Invoice Group | Separation of Invoice |
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