(GHS Process Training Workbook) Section 6 – Misdirected
This section of the flip deck is based around any contacts you may receive that are not related to Grocery Home Shopping and therefore the customer has rang us by mistake.
For this section you will need to identify the errors in the below flips in comparison to the correct flips in the Process Flip Deck.
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The total time allowed for this quiz is 10 minutes. |
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