RUN Inputs ao 11/24 - GHS - Escalation Team | Re-deliveries Brief

Customer call to inform that they haven’t received their order due to Failed Authorisation and they really need their shopping delivered because they:

-Do not have enough money to buy the essentials, as their funds were ring-fenced
-Unable to get out to a local shop to buy essentials, due to: No transport, Disabled and/or No childcare