QUIA | July 17 - July 23, 2017 | GHS
Covers Project RUN Inputs: - GHS & George: Call Handling - Updated Process - GHS: Call Flow for Outbound - Updated Process - GHS: Customer Rescue's Call Flow | Do's and Don'ts - New Process - GHS: Order Level Refund Not Yet Processed after 48-hours turn around time - UPDATE
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