EOM QUIA Assessment | February 2020

This assessment covers:
- eComm | Reinforce: Pre-order SIP Cases
- MP | Process Clarification: Refunds on Orders Paid by Gift Card
- eComm & Grocery | Reinforce: NOTES in CSC
- eComm | Updated Process: DO NOT Promise Return Pickup
- eComm and Grocery | Updated Process: 13-Digit Order Number on CRM
- REINFORCE: Claudia Woch | Possible Fraud
- Process Clarification: Purchasing Returned / Broken / Overstock Items
- eComm | Process Clarification: Mattress Returns

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