KMT WW9 and WW10

Coverage:
Customer Care "Do Not Deny" List - Service Declined Products
MISSHIP - HOW TO LOCATE PLANT CM?
CC211 Restricted Sites
Best Practice Case Management Version 1.3
- SAP Types and Sub Types
- Case Follow up Rule
- General Tasks
- Final Resolution and Case closure guidelines
TL Mentoring WW8 and WW9

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