KMT WW14 and WW15
Coverage:
Global Install Base Update Work Instructions - Google validation to be discontinued for IB / Contract ownership change requests
Mis-Shipment Process - WI for Outside Claim Period of 90 days and Shipment Sales Accommodations
CC249 - Ericsson Approved List
CC256_128T Support Diversion Script
Expired Enhanced Limited Lifetime Warranty (ELLW)
CC192_Understanding JAL and EMS Licensing
CC160 – Revision: 5.4 - Install Parts / Create Equipment Master Process
CC252_SR Routing Checklist to ISSC
Discontinuation of the Covid support program and the related processes
CC004a_Primary Customer Care Call Script - PAR Support Contract
CC215_Caller Authentication Process Existing Case
CC016_SAPforCC_WorkInstructions
This quiz is timed.
The total time allowed for this quiz is 1 hour. |
This quiz requires you to log in.
Please enter your Quia username and password. |
|