OSG PMA WE02.03.24
This quiz is intended to test how familiar you are with the appropriate and relevant probing questions.
Featured Topic: Probing Question
Provide at least four appropriate probing questions on the following scenario. Please answer in your own words.
NOTE: For OSG, take each scenario from the main agent’s POV. Please do not answer: Are there any other phones connected to the same line? Or Who is your telephone service provider? Every incorrect probing question merits a deduction.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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