OSG PMA WE03.09.24
This assessment is intended to test how well you are familiar with the processes and policies. Kindly use all available resources.
Provide the answer on when to send/request label reprint after each scenario, 2 pts each. Start your answer with a Yes or No follow your resolution on each scenario provided.
Note: Incomplete/ incorrect answer and not following instructions will not merit a point/s.
Sample:
Scenario: The customer received the UPS label, but it won't download.
Label Reprint?
What do you need to do?
Sample Answer: Yes, send an email to CE with a subject line: Label Reprint
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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