AUS PMA WE03.30.24
This assessment is intended to test how well Zoho is utilized in addressing customer's concern. Use your critical thinking. READ THE INSTRUCTIONS CAREFULLY before providing an answer.
Featured Topic: BM2900/ Tools Utilization
Read each scenario very carefully. Provide the applicable CATEGORY and KB Article #.
Note: There should be 2 answers per item to merit a point/s. Incomplete, incorrect answer and not following instructions will not be considered.
Sample Answer: Product Features > KB #12629
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The total time allowed for this quiz is 45 minutes. |
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