OSG PMA WE05.18.24
This assessment is intended to test how well Zoho is utilized in addressing customer's concern. Use your critical thinking. READ THE INSTRUCTIONS CAREFULLY before providing an answer.
Featured Model: CD1153
Read each scenario very carefully. Identify the correct category and KB article to be used to address the issue.
Note: There should be 2 answers per item to merit a point/s. Incomplete and incorrect answers will not be considered.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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