TECH PMA WE06.01.24
This assessment is intended to test how well you are familiar with the telephone feature and operation. Kindly use all available resources.
Featured Model: VCS712
Read each scenario very carefully. Identify the correct CATEGORY and KB article to be used to address the issue. If there is no available KB article, write N/A if you need to use manual or to call RA.
Note: There should be 2 answers per item to merit a point/s. Incomplete and incorrect answers will not be considered.
Sample Format: CID > KB # 12924
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The total time allowed for this quiz is 45 minutes. |
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