CE, TQA & TM Support PMA WE06.22.24
This assessment is intended to test how well you are familiar with the telephone feature and operation. Kindly use all available resources.
Featured Model: VS306-X
Read each scenario very carefully. Identify the correct CATEGORY and KB article to be used to address the issue. Write N/A if there is no KB article available and if you use manual or it requires to call RA for troubleshooting steps.
Note: There should be 2 answers per item to merit a point/s. Incomplete and incorrect answers will not be considered.
Sample Format: CID > KB # 12924
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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