TECH PMA WE06.22.24
This assessment is intended to test how well you are familiar with the telephone feature and operation. Kindly use all available resources.
Featured Model: SN1127
Read each scenario very carefully. Identify the correct CATEGORY, KB ARTICLE & TITLE and applicable SUBJECT. Write N/A if there is no KB article available and if you use manual or it requires to call RA for troubleshooting steps.
Note: Incomplete and incorrect answers and not following instructions will not be considered.
Sample Format: CID > KB # 12924- Why does Call Waiting ID (Caller ID Type 2) not appear on my desk set? CWID doesn’t show.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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