OSG PMA WE06.22.24
This assessment is intended to test how well you are familiar with the telephone feature and operation. Kindly use all available resources.
Featured Model: CD4930
Read each scenario very carefully. Identify the correct CATEGORY, KB # & TITLE and applicable SUBJECT. Write N/A if there is no KB article available and if you use manual or it requires to call RA for troubleshooting steps.
Note: Incomplete/ incorrect answers and not following instructions will not be considered.
Sample Format: No Dial Tone/Dead > KB # 3805 Base is dead.> CD4930 – No power on the base.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
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