Customer Service Exam - 2024
Listening: You will listen to recorded conversations and select the correct answers to the questions. This test will evaluate your ability to identify and retrieve facts and details & understand relevant information.
English: This test will assess your knowledge in the areas of grammar, vocabulary and reading comprehension
Customer Service: This test will evaluate your understanding of customer inquiries and root cause analysis. It'll also check on how you appropriately interact with customers using and identify solutions to customer issues.
This quiz is timed.
The total time allowed for this quiz is 30 minutes. |
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