TQA PMA WE09.07.24
This assessment was created to measure your knowledge of our product features, services, and the pieces of information that we should educate our customers on. This will also help you take note of the required information that’s being measured in the Quality guidelines.
NOTE: For Tech and OSG, take each scenario from a main agent’s POV.
Select the best answer based on the complete call scenario.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
This quiz requires you to log in.
Please enter your Quia username and password. |
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