TECH PMA WE07.19.25
REMINDER: THIS QUIZ IS ONLY OPEN UNTIL THURSDAY AT 00:00 PST.
This assessment is intended to test how well you are familiar with the News Flash and Updated VTech, AT&T and Leapfrog replacement process.
NOTE: Kindly base your response on the news flash and updated replacement process. You can use all available resources if needed.
Featured: Updated Replacement Process, Brown bag session and News Flash.
NOTE: For Chat agents, take each scenario from ELITE agent’s POV.
This quiz is timed.
The total time allowed for this quiz is 45 minutes. |
This quiz requires you to log in.
Please enter your Quia username and password. |
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