Marlink Support Effectiveness Survey_June 2020

Thank you for your participation in this workshop.
We would request you to respond to the following questions and give your opinion and feedback.
This will help us and you to take this program forward.

5 – Excellent 4 – Good 3 – Average 2 - Needs Improvement 1 – Poor
Name: 


A red asterisk (*) indicates required questions.

  1. How satisfied are you with the quality of the support you received?*
    1 2 3 4 5


  1. How would you rate the process knowledge of our support team?*
    1 2 3 4 5


  1. How would you rate the professionalism of the support team?*
    1 2 3 4 5


  1. How would you rate his/her ability to resolve your concern?*
    1 2 3 4 5


  1. How would you rate the communication skills of our support team?*
    1 2 3 4 5


  1. Communicates openly/effectively with others
    1 2 3 4 5


  1. Is open and receptive to feedback/seeks out feedback
    1 2 3 4 5


  1. Works well in a team
    1 2 3 4 5


  1. Treats others with respect
    1 2 3 4 5


  1. Responds constructively to the mistakes of others
    1 2 3 4 5


  1. Please share any additional comments about your experience or suggestions for us to better support the Team.




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