CTL VOICE Back to Basics Survey

Obtaining feedback from Agents are vital. Let your Voice be Heard.

We would appreciate your taking the time to complete the following survey.

Please Rate on a scale of 1 to 5 (with 1 being strongly disagree and 5 being strongly agree).

Name


  1. The TL initiates formal and informal coaching activities.
    1 2 3 4 5


  1. The TL performs his/her role of "coach" and not a "boss"
    1 2 3 4 5


  1. The TL helps me achieve my goals.
    1 2 3 4 5


  1. The TL builds and maintains positive business relationships.
    1 2 3 4 5


  1. Prioritizes feedback to ensure our coaching session focuses on opportunities I need to work on for my improvement.
    1 2 3 4 5


  1. Creates a motivating work environment that recognizes growth.
    1 2 3 4 5


  1. Coaches regularly.
    1 2 3 4 5


  1. Builds trust with direct reports.
    1 2 3 4 5


  1. Building my confidence by uncovering and unleashing my strengths.
    1 2 3 4 5


  1. Works with me to sustain positive coaching results
    1 2 3 4 5


  1. Keeps me engaged in the coaching and feedback process.
    1 2 3 4 5


  1. Creates goals that are Specific, Measurable, Attainable, Relevant, and Timebound, based on our coaching discussion
    1 2 3 4 5


  1. Feedback or Comment




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