CSS_Manila_Training Feedback Week 2 2022

Thank you for your participation in this workshop.We would request you to respond to the following questions and give your opinion and feedback. This will help us and you to take this program forward.

5 – Excellent 4 – Good 3 – Average 2 - Needs Improvement 1 – Poor

Name


A red asterisk (*) indicates required questions.


Project*
Mitel - IS
Mitel - CC
Partech
Roku
CTL - VOICE
CTL - CHAT
JustAnswer
Marlink
Foundation Skills Training
Vonage
Navico
Juniper
TCL
ActiVision
Ingenico UK
Ingenico US
Ingenico AU POS
DocuSign
SeedSpark
Ingenico FiServ
Ingenico BOS
Ingenico BizOps
Agero
PowerSchool Naviance
PowerSchool SIS
CTL Quantum
CTL Repair
Bolt
Aruba


Batch #*


Training Phase*
Product and Process Week 1
Product and Process Week 2
Product and Process Week 3
Product and Process Week 4
Nesting Week 1
Nesting Week 2
Nesting Week 3
Up-Training
Technology Training (CMP)
Foundation Skills Training


Week *
Week 1_PST September 16, 2022
Week 2_PST September 23, 2022
Week 3_PST September 30, 2022
Week 4_PST October 7, 2022


Trainer*
Jamie Buiza - FST
Jes Ezekiel Isip - FST - Agero
Lesly Larroza - Zoom
Jerico - Agero
Leonard - Agero
Whinslet Cainoy - Agero
Jimmy Rose - Bolt
Hazyl - MITEL CC
Donna - JA
Ana - JA
Charlene - CTL Chat
Vean Pau - CTL Chat
Michelle Maliwat - Navico
Mylene - CTL Voice
Kim Kurtley Enoy - CTL Voice
Roche - CTL Quantum Fiber
Ely- Ingenico US/UK
Edrin Rennessy Abene - Ingenico UK
Darriel Dela Torre - Ingenico AU POS
Juhnelle Lim - ActiVision
Kristine Mae Bonitez - PowerSchool Naviance
Jorge Prudencio - PowerSchool SIS


About the Program Content

The training objectives for the topics were covered.*
1 2 3 4 5


The content was organized and easy to follow.*
1 2 3 4 5


Every activity has helped me understand the topic very well.*
1 2 3 4 5


Quality of the course materials (Presentation / videos)*
1 2 3 4 5


I will be able to apply the knowledge I learned.*
1 2 3 4 5


About Facilitator

Facilitator was able to provide clarity on goals & objectives of the program / workshop.*
1 2 3 4 5


Query handling, answering and interaction skills of the facilitator.*
1 2 3 4 5


The facilitator helped the learner understand how to apply the topics to their work efficiently *
1 2 3 4 5


Class participation and interaction were encouraged.*
1 2 3 4 5


What are the techniques that you’ve learned in this program you intend to apply on the job? Please explain briefly.*


What do you feel about the overall training venue and facility?*


What aspects of the training could be improved?*




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