JustAnswer Floor Support Feedback

Thank you for taking the time in responding to this survey. We would request you to answer the following questions and give your opinion and feedback. This will help us improve the quality of support moving forward.

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5 – Excellent 4 – Good 3 – Average 2 - Needs Improvement 1 – Poor

Name


  1. Batch #


  1. Nesting Phase
    Email Nesting
    Phone Nesting
    Extended Nesting
    Email and Phone Nesting


  1. Name of your Floor Support


  1. FS was able to assist me in understanding the process.
    1 2 3 4 5


  1. When I had uncertainties or errors, my support coached me and encouraged me to do better.
    1 2 3 4 5


  1. My questions were answered and the support was able to clear up my confusion.
    1 2 3 4 5


  1. They respond quickly to all of our questions.
    1 2 3 4 5


  1. What are your thoughts on the overall support?




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