.COM SOU - Site and Process Updates 7/5/2023

COM Agent Acknowledgement and Sign Off: 6/28/2023 & 7/5/2023 Site
and Process Update


A red asterisk (*) indicates required questions.

  1. Employee ID*


  1. Full Name (Last Name, First Name)*


  1. I am directly reporting to:*
    Angel Badeo
    Arnold Manalansan
    Baby Girl Delgado
    Conrad Manalo
    Edilberto Failano Jr
    Grace Almero
    Ian Kris Inguillo
    Jayson Santos
    Jeffrey Jay Esparaz
    John Darren Rebedorial
    John Paul Alberto
    Katherine Morales
    Kristhian Joyce Miller
    Mark Anthony Flores
    Maury Khryz Andre Agustin
    Princess Madizon Juego
    Rafael Miguel Fernandez
    Rocelyn Molinyawe
    Romina Tan


  1. The update was discussed to me by:*
    Angel Badeo
    Arnold Manalansan
    Baby Girl Delgado
    Conrad Manalo
    Edilberto Failano Jr
    Glenda Cacho
    Grace Almero
    Ian Kris Inguillo
    Jayson Santos
    Jeffrey Jay Esparaz
    John Darren Rebedorial
    John Paul Alberto
    Katherine Morales
    Kristhian Joyce Miller
    Luis Isidro
    Mark Anthony Flores
    Mark John Paul Molina
    Maury Khryz Andre Agustin
    Princess Madizon Juego
    Rafael Miguel Fernandez
    Rocelyn Molinyawe
    Romina Tan


  1. The update was discussed to me on (mm/dd/yy):*


  1. Site Updates:
    6/28/2023 - Release 916 07/05/2023 CS Bot Handles Refund Test
    (https://justanswerkb.zendesk.com/hc/en-us/articles/17345353029389-Release-916-07-05-2023-CS-Bot-Handles-Refund-Test-)

    Process Updates:
    7/5/2023 Process Update: Updated Tag Master List
    (https://justanswerkb.zendesk.com/hc/en-us/articles/17324761249421-7-5-2023-Process-Update-Updated-Tag-Master-List)
    *
    I fully acknowledge
    I have question/clarification that I need to raise


  1. If you selected "I have question/clarification that I need to raise", please provide the questions that you would like to ask.*




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