MNL Agent PCV Tracker (PLS) - New April
Name: 


A red asterisk (*) indicates required questions.

  1. Conversation ID*


  1. Itinerary Number*


  1. Agent UID (**without u**)*


  1. Transaction Type  *


  1. OneDesk number*


  1. Is it a follow up call?  *


  1. Partner Brand Name*


  1. Refund Type  *


  1. Product  *


  1. Intent  *


  1. Sub-intent  *


  1. Other reason*


  1. Reason for Repeat?  *


  1. Is it VRBO Itinerary?  *


  1. IRROP?  *


  1. Validated by?  *


  1. Approval Code?*


  1. Transaction Amount (USD value) **without $ sign***


  1. Booking Amount (USD value) **without $ sign***


  1. Is it more than $500?  *


  1. Resolution Applied?  *


  1. Reason for Disconnect?  *


  1. Travel stage  *


  1. is it Eurobookings & or HotelsOne?  *





Angel Claire Fuentes