JustAnswer Refresher Feedback - Symtrain: Soft skills training: Tone, Pacing, and Customer Connection

Rating: 5 being the highest
Name: 


A red asterisk (*) indicates required questions.

  1. Participant's Employee ID*


  1. Training Date (mm/dd/yy)*


  1. Training Time (hh:mm)*


  1. Which partner site do you belong to?*
    COM
    UK Peak
    UK Non Peak
    DE
    ES
    JP


  1. How would you rate the organization and ease of use of the Symtrain Platform?*
    1 2 3 4 5


  1. How easy was it to follow the instructions and navigate through the Symtrain Platform?*
    1 2 3 4 5


  1. What aspects of the Symtrain Platform made it easy to follow?*


  1. How effective was the Symtrain Simulator in helping you practice and reinforce your learning?*
    1 2 3 4 5


  1. Overall, how satisfied are you with your experience using the Symtrain Platform?*
    1 2 3 4 5


  1. What part of the interaction felt most realistic to you?*


  1. What part did you find most challenging?*


  1. How similar is this scenario to calls you handle in production?*


  1. What is your biggest takeaway from this Refresher?*


  1. How satisfied are you with the Symtrain in supporting your learning?*


  1. Are there specific topics or hands-on activities you’d like us to add in future sessions to make the training more useful?*




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