JustAnswer Refresher Feedback - TMF Live Scoring Practice

The Survey Check is designed to gather agents’ feedback on their overall training experience with the facilitator, their understanding of the topics discussed, and any suggestions for improvement. The feedback will help us identify areas of strength, address learning gaps, and continuously enhance the effectiveness of our training sessions.
Name: 


A red asterisk (*) indicates required questions.

  1. Employee ID*


  1. Facilitator's Name*
    Sammy Aninon
    Ricky Maglente
    Jester Gian Olesco


  1. The content was organized and easy to follow.*
    1 2 3 4 5


  1. The facilitator was able to provide clarity on the topics discussed.*
    1 2 3 4 5


  1. The facilitator helped me understand how to apply the topics to my work efficiently. *
    1 2 3 4 5


  1. What is the most important lesson you learned about evaluating calls and assigning scores in accordance with the TMF Guidelines?*


  1. Is there anything you could suggest to help us deliver this more effectively to the agents?*


  1. How would you describe your training experience with the facilitator?*


  1. Is there any part of the discussion that you find unclear or would like us to explain further? If so, please let us know so we can provide clarification and ensure everyone has a clear understanding.*


  1. What do you feel about the overall training session?*




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