Vonage Training Communication Survey

Please take a few minutes to respond to the following questions related to the Bi-weekly Vendor Training meetings. We are looking for ways to make the meetings more productive and helpful to everyone involved. Your assistance is greatly appreciated.


  1. I work at (site):


  1. My role in the Training Department is best described as:
    Facilitator
    Supervisor/Manager
    Other


  1. Choose the statement that best describes your participation in the bi-weekly vendor training meetings:
    Do not attend due to the timing of the meeting
    Someone else from my team attends
    I attend but don't always hear anything new or helpful
    I attend and find the session helps me to prepare for upcoming trainings


  1. The current meeting time is 3:00pm to 4:00pm every other Thursday.
    If your answer to question number 3 was:
    Do not attend do to the timing of the meeting
    Please list a day and time that would better fit your schedule.




  1. Where do you get most of the information that you need to conduct new training?
    From my supervisor/manager
    By participating in a T3
    From a Vonage L & D contact
    From an alternate Vonage contact


  1. When I need clarification on a training topic, I got to____?
    My supervisor/manager
    the Vonage L & D contact for the LOB in question
    I reach out to someone that I have worked with in the past
    I ask questions at the bi-weekly vendor training meeting


  1. My organization has one point of contact for Vonage.
    Yes
    No


  1. If you answered Yes to question 4, who is that person?


  1. What information would be most beneficial to receive at the bi-weekly vendor training meeting (upcoming training, q +a regarding ongoing training, IKB/EKB updates?)


  1. We are looking for creative ideas to improve communication between Vonage L & D and all our Vendor training partners. Please take a few minutes to think about it and leave your best ideas below:




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