Pre-Training Survey (T2)
Name: 


A red asterisk (*) indicates required questions.

  1. What type of DNS record identifies the name server that is authoritative for the domain?*
    A
    NS
    MX
    SOA


  1. Which of the following are server roles in an Exchange 2007 messaging environment? (Select all that apply).*
    Edge Transport
    Hub Transport
    Client Access
    Storage Group
    Unified Messaging
    Mailbox


  1. Put the events listed in order to describe sending mail from Outlook 2007 in Cached Mode with Exchange 2007 to a Windows Mobile Device.*
        1 2 3 4 5 6 7 8 9 10 11
    Look up recipient in the GC (Global Catalog).  
    Click Send.  
    Message routed to appropriate IP address.  
    Categorizer checks to see if recipient is local or remote.  
    Forward message to the internet.  
    Send message to Hub Transport server.  
    Query DNS server for MX record.  
    Deliver to mailbox.  
    Deliver to mailbox server.  
    Message sent to HT (Hub Transport Server).  
    Check to see if recipient is local or remote.  


  1. Match the action or description with the correct Exchange tool.
    Choose 1 for Exchange Management Console, or 2 for Exchange Management Shell.*

          1 2 3    
      Creating automated scripts.   
      Viewing simple configuration info regarding a mailbox.   
      View detailed info about a distribution list.   
      Quickly view all users with a particular email Primary SMTP Address.   
      Has a GUI.   
      Requires using the keyboard.   
      Can be loaded in an MMC window.   


  1. Office Communicator (Client) uses what protocol to communicate with Office Communications Servers or other Communicator Clients?*
    SIP
    RPC over HTTP
    UDP
    MAPI
    IMAP


  1. Which protocols can be used to receive mail from a mail server? (Select all that apply)*
    MAPI
    IMAP
    POP
    SMTP


  1. What is the command to launch Active Directory Users and Computers?*
    dsa.msc
    aduc.msc
    aduc.exe
    adfind.exe


  1. Which protocol is used by the Ping program to send its messages?*
    SMTP
    ICMP
    TCP
    TCBY


  1. Select the valid IP address listed in CIDR notation:*
    128.99.435.62/24
    128.99.62.26 subnet mask 255.255.255.0
    128.99.132.25/24
    128.99.201.31/27


  1. What command line tool can be used to look up the MX record for a remote domain?*
    netstat
    ipconfig
    arp - a
    nslookup


  1. At what level of the OSI model does a router operate?*
    Layer 1
    Level 7
    Layer 14
    Layer 3


  1. If a customer is not receiving e-mail in Outlook on his computer, what should be your first troubleshooting step? (Choose the best answer.)*
    Check their MX record.
    Send them an email and have them check Outlook Web Access.
    Run EMC and check if the mailbox is activated.
    Have the customer recreate their Outlook profile.


  1. What is the objective of troubleshooting? (Choose the best answer.)*
    To narrow down the possible cause of a problem.
    To solve the problem.
    To assist the customer in obtaining the best use of their product.
    All of the above.
    B and C


  1. Which of the following are valid configuration requests that can be made from a DHCP client to a DHCP Server? (Select all that apply)*
    Default IP Time-To-Live
    Subnet Mask
    Default Router
    Time Server
    Name Server
    Domain Name Server
    Web Server


  1. Which of the following are files extensions included by default in Manage File Types page of SharePoint?*
    .bat, .cmd, .one
    .dic, .pps, .pdf
    .aspx, .docx, .xml
    None of the above


  1. When you backup a SharePoint website which of the following are part of the created .cmp file?*
    Library content, Security Settings.
    Users information, Navigation.
    Views, Site templates, Content Types.
    All of the above.


  1. Which of the following groups list all of the default permission levels for SharePoint?*
    Full Control, Read and Execute, List folders content.
    Full Control, Design, Contribute, Read, Limited Access.
    Write, Full Control, Guest, Modify, Administrator.
    Full Control, Contribute, Co-author, Read-Only.


  1. Where are SharePoint workflows stored?*
    Locally on the server.
    In a site level document library.
    When you create new workflow it asks for a location to save it.
    In a special SharePoint Template.


  1. What is the best way to wipe a mobile device connected to the Blackberry Enterprise Server?*
    From the device.
    From the server.
    Through the carrier.
    By hard resetting the device.


  1. When should you remove a user from the Blackberry Enterprise Server (BES)?*
    If asked by a customer.
    As the first step in troubleshooting a failed activation.
    If they are initializing.
    If they are active.




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