Pedro Salazar Remote Sales Tracker

Pedro will enter Remote Sales information daily into tracker.
Name: 


  1. I referred the client to the Support Portal
    Add Device to Network
    Cell Phone E-Mail Setup
    E-Mail Setup
    E-Mail Troubleshooting
    IPod/MP3 Setup
    IPod/MP3 Troubleshooting
    Mac OS X Advanced Training (60 min.)
    Mac OS X Basic Training (30 min.)
    Microsoft Office Troubleshooting
    Network Troubleshooting
    Online Data Backup
    PC Tune-Up
    Printer Help
    Software Install/Troubleshooting
    Virus and Spyware Removal
    Vista/Windows 7 Advanced Training (60 min.)
    Vista/Windows 7 Basic Training (30 min.)
    Wireless Internet Security Check


  1. I was able to successfully transfer to a remote agent
    Yes
    No


  1. My A#


  1. The Breeze/FCClient case


  1. The Client's Name is


  1. The Remote Agent's name call was transferred to


  1. It took me this long to get transferred (in minutes)


  1. Addtl Notes to Support transfer




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