End of Class Agent Training Evaluation - MSS

The purpose of this evaluation is to measure the effectiveness of this course and the trainer.




Thanks for participating in this important feedback.
Name: 


A red asterisk (*) indicates required questions.

  1. The first set of questions focus on the trainer and assist in measuring the effectiveness of the trainer's approach to the training session.

    Please indicate your Trainer.*
    Powie Mataverde
    Jokim Dalmacio
    Benjo Ayllon


  1. Please indicate the start date of your Product Training (MM/DD/YY)*


  1. The trainer had a thorough knowledge of the course material
    *
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer created a comfortable and open learning environment
    *
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer seemed genuinely interested in whether or not I learned
    *
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer explained the purpose of each activity with clear directions*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer provided or had participants provide useful answers to questions*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer gave me positive feedback*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer started and ended class on time each day*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer addressed difficult behavior so it did not impact learning *
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer was available to answer questions before and after training*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The trainer made training fun and interesting*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. Additional comments on the trainer*


  1. The next set of questions focus on the course content and will assist us in measuring the effectiveness of the material designed for this course.

    Please indicate the title of the Training you completed:


  1. The course was well organized*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course objectives were clear*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course was effective in helping me learn the concepts/skills*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course was relevant to my job*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course activities/group discussions prepared me to use the skills*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course provided enough time for topics, practice and review*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. It was easy to find information utilizing the handouts, email and/or online materials*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course information in the handouts, email and/or online materials was accurate*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. It was easy to find information utilizing my tools*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. The course knowledge based tools were accurate*
     
      1 2 3 4 5  
    Poor  Exceptional


  1. Additional comments on the course*


  1. Please indicate your wave number (Numbers only)*




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