Supervisor Training Needs Analysis

This survey is being conducted to determine the specific needs for Citywide training available to your employees on a consistent and periodic basis.

Please answer the questions below based upon:

- GENERALLY, not individually, WHAT TRINING YOUR EMPLOYEES NEED TO DO THEIR JOBS, and

- HOW WE CAN BEST DELIVER TRAINING FOR YOUR EMPLOYEES.

Name


A red asterisk (*) indicates required questions.


  1. In which department do you work?*
    Assessor
    Attorney
    Budget & Strategic Planning
    CAO's Office
    City Clerk
    City Council
    Courts
    Economic Development
    Emergency Management
    Finance
    Fire
    Human Services
    Human Resources
    Information Technology
    Justice Services
    Library
    Mayor's Office
    Minority Business
    Parks & Recreation
    Planning & Development Review
    Police
    Port of Richmond
    Procurement
    Public Utilities
    Public Works
    Registrar's Office
    Retirement
    Sheriff's Office
    Social Services
    Animal Care & Control


  1. What division(s) or work group(s) do you supervise?


  1. Which of the following professional development areas do you consider most important for your employees to perform their job? (Select all that apply)
    Business Communication Skills - Oral Skills
    Business Communication Skills - Written Skills
    Coaching Skills
    Conducting Effective Investigations
    Conflict Resolution
    Customer Service
    Interpersonal Skills
    Leadership Development
    Presentation Skills
    Problem Solving
    Time Management
    Train the Trainer
    Other


  1. If you selected "other" for question 2, please specify.


  1. Which of the following policy/regulatory training areas do you consider most important for your employees to perform their jobs? (Select all that apply)
    Anti-harassment & Workplace Violence
    Equal Employment Opportunity Commission (EEOC)
    Ethics in the Workplace
    HR Training for Supervisors: Disability Procedures & ADA
    HR Training for Supervisors: Disciplinary Guidelines
    HR Training for Supervisors: Employee Leave
    HR Training for Supervisors: FMLA
    HR Training for Supervisors: Grievance Process
    HR Training for Supervisors: Substance Abuse Policy Training
    Performance Evaluation
    Policy Overview for Executive Staff
    Other


  1. If you selected "other" for question 4, please specify.


  1. In which computer software areas would you like to receive training for your employees? (Select all that apply)
    Microsoft Excel 2007 - Introductory
    Microsoft Excel 2007 - Intermediate
    Microsoft Outlook - Introductory (Emails, Appointments, Meetings)
    Microsoft Outlook - Intermediate (Calendars, Tasks, Folders)
    Microsoft PowerPoint 2007 - Introductory
    Microsoft PowerPoint 2007 - Intermediate
    Microsoft Project 2007
    Microsoft Windows 7 (File Management & the City's network)
    Microsoft Word 2007 - Intermediate
    Microsoft Word 2007 - Introductory
    Other


  1. If you selected "other" for question 6, please specify.


  1. What is the most convenient time(s) for your employees to attend training programs? (Select all that apply.)
    7:00 am - 11:00 am
    8:00 am - 12:00 noon
    1:00 pm - 5:00 pm
    12:00 noon - 1:00 pm Lunch & Learn
    5:00 pm - 7:00 pm
    5:30 pm - 7:30 pm


  1. What is the most convenient day(s) for your rmployees to attend training? (Select all that apply.)
    Monday
    Tuesday
    Wednesday
    Thursday
    Friday
    Saturday


  1. At which City of Richmond building location(s) would you prefer for your employees to attend training? (Select all that apply.)
    730 Building (730 E. Broad Street - Downtown)
    3600 Building (3600 E. Broad Street - Midtown)
    City Hall (900 E. Broad Street - Downtown)
    DPU OPs Center (Jefferson Davis Hwy - Southside)
    Fire Headquarters (E. Franklin Street - Downtown)
    Fire Training Academy (Beulah Road - Sandston, VA)
    Hickory Hill (3300 E. Belt Blvd - Southside)
    Main Library (E. Franklin Street - Downtown)
    Marshall Plaza (E. Marshall Street - Downtown)
    Pine Camp-(Old Brook Road - Northside)
    Police Academy (Graham Road - Northside Richmond)
    Social Services - East End District Building (25th Street - Church Hill)


  1. Which method(s) of training do you feel would be most effective for your employees? (Select all that apply.)
    Classroom
    Internet (Online Training)
    Video/DVD (Viewed at your own location or on your own computer)


  1. Which personal development training areas listed below would you like to see available to your employees? (Select all that apply.)
    American Sign Language
    Basic First Aid
    Career Planning
    CPR
    Household Budgeting using Quicken
    Reading Improvement
    Spanish
    Other


  1. If you selected "Other" in Question #9 above, please list any additional personal development training you would like to see below:




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