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CAO/DCAO Executive Leadership Evaluation
Thank you for taking the time to complete this evaluation on fellow leaders in our organization. The purpose of this exercise is to gain your insights about our executive leadership team in eight important leadership competencies: Fiscal Responsibility, Contribution to Mission Accomplishment, Leadership, Communication, Resource Management, Cooperation and Teamwork, Customer Service, and Problem Solving. The results will be used to assist in identifying specific areas for acknowledgement and improvement.
Your participation in this evaluation is ANONYMOUS. Your honest feedback is highly encouraged and appreciated.
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PERSON YOU ARE EVALUATING:
To begin the survey, first select the individual you are evaluating on this survey by clicking on the name below:*
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SURVEY RATINGS:
Next, using the following statements about performance, please rate your observations of the demonstrated skills or leadership characteristics for the individual you are evaluating.
EVALUATION AREA 1: FISCAL RESPONSIBILITY
1. Competent in budget development and cost containment with consideration for both departmental and overall organizational priorities.
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2. Seeks input from key staff on budget priorities; communicates about budget priorities and challenges.*
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3. Monitors current budget and operational data to ensure continued success of the organization.
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4. Please rate the individual’s fiscal responsibility overall on the scale below:
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5. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 2: CONTRIBUTION TO MISSION ACCOMPLISHMENT
6. Creates an organizational culture that fosters meaningful participation, collaboration and performance toward shared goals that support the organizational mission.
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7. Clearly communicates and promotes accountability for development and accomplishment of goals that are aligned with the mission.
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8. Exhibits a positive and mature outlook about accomplishing goals, even when overcoming obstacles.*
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9. Consistently demonstrates the leadership, initiative and persistence necessary to accomplish goals and objectives.
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10. Please rate the individual’s contribution to mission accomplishment overall on the scale below:
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11. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 3 - LEADERSHIP:
12. Demonstrates consistent character, ethics and integrity; provides examples which lend themselves to the overall improvement of the organization.
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13. Accountable to both those for whom he/she is responsible, and to those to whom he/she reports.
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14. Places needs of the organization before personal agendas. *
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15. Appropriately communicates matters of importance to staff.
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16. Consistently makes informed and well-considered decisions, even when under pressure or challenged by expedited deadlines.
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17. Deals with critical issues in a timely manner.*
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18. Please rate the individual’s leadership skills overall on the scale below:
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19. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 4 – COMMUNICATION
20. Communicates clearly and effectively; presents ideas in a transparent and understandable manner.*
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21. Ensures a continuous flow of information throughout the organization: upward, downward and sideways.*
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22. Continuously articulates details when introducing or implementing change.*
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23. Listens well to others; respects others opinions and feelings; seeks clarification when things are unclear.
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24. Please rate the individual’s communication skills overall on the scale below:
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25. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 5 – RESOURCE MANAGEMENT
26. Engages staff in the development of measureable, specific and achievable objectives.
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27. Provides positive and developmental feedback on a regular basis.*
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28. Establishes performance development as a priority for the organization; ensures that all employees understand job performance standards.
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29. Creates understanding of how everyone’s role impacts the organizations strategic results.*
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30. Please rate the individual’s resource management overall on the scale below:*
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31. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 6 – COOPERATION/TEAMWORK
32. Consistently reliable, conscientious and dependable in seeking and responding to opportunities for collaboration within and beyond his/her own scope.
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33. Can be counted on to support his/her area[s] and those sister services in and adjacent to the department at all times. *
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34. Develops relationships with others throughout the organization based on mutual respect and trust.
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35. Motivates and inspires teams to achieve their highest potential.*
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36. Creates an environment that fosters and rewards collaboration, mutual support and achievement of common goals.*
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37. Please rate the individual’s cooperation and teamwork skills overall on the scale below:*
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38. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 7 – CUSTOMER SERVICE
39. Dedicated to meeting the expectations and requirements of internal and external customers.
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40. Routinely collects customer feedback and uses it for improvements in service delivery.*
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41. Demonstrates and demands pride in providing exceptional customer service.
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42. Initiates and supports new programs, ideas and processes to improve service delivery.
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43. Please rate the individual’s customer service skills overall on the scale below:*
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44. If you rated the individual below “4” or above “7”, please explain why and give examples:
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EVALUATION AREA 8: PROBLEM SOLVING
45. Uses a logical process for solving problems and resolving conflict; effectively determines the root cause of a problem.
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46. Strives to identify solutions which are mutually beneficial or “win-win”.
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47. Gathers information critical to making a decision; recognizes and analyzes any underlying risks.*
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48. Creates an environment that encourages innovative thinking; encourages expression of diverse perspectives.
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49. Please rate the individual’s problem solving skills overall on the scale below:*
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50. If you rated the individual below “4” or above “7”, please explain why and give examples:
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Thank you for completing this evaluation. You may add any additional comments you have about this individual’s leadership skills in the space below.
Finally, be sure to click on the SUBMIT ANSWERS button below to send your comments to the website.
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